EMAIL

A CRM with email built in, not bolted on

Connect your existing inbox and every thread lands on the right record automatically, both directions, with no copy-paste.

Included in Professional and Enterprise
01

Your real inbox, connected by OAuth

Link Gmail or Outlook with your existing address — no new sending identity, no forwarding rules to maintain. Send from the CRM and it appears in your sent folder; reply from your phone and it appears on the contact record.

02

Threads where the context is

Conversations attach to the contact and the deal, so anyone opening the record reads the actual exchange instead of a note summarising it badly. Handover stops depending on whoever wrote the note.

03

Templates for the emails you send constantly

Save the follow-ups, the pricing note, and the intro you retype weekly as templates with merge fields. Consistency without the copy-paste, and new reps sound like the ones who've been there two years.

04

Deliverability you control

Connect AWS SES for volume sending on your own domain and reputation, rather than sharing an anonymous pool with every other tenant on a platform. Your domain, your sending record, your inbox placement.

Questions about email

Does it work with Gmail and Outlook?

Yes — both connect over OAuth, so you keep your existing address and your existing mailbox. Nothing is migrated; Beige reads and writes through your provider.

How far back does my email history sync?

History depth comes from your mail provider, not from Beige — we read what Gmail or Outlook exposes after you connect. If you're migrating from another CRM, note that its stored copies of threads don't transfer; the live connection to your mailbox is what carries history forward.

Is email the same thing as email campaigns?

No, and the difference matters for which plan you need. This page is one-to-one email from the record. Bulk campaigns to a segmented list are a separate Enterprise feature — see the campaigns page.

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